Reporting on Title for Property Lawyers - Live with Hannah Mackinlay

Introduction

With smartphones and the internet, the way the public get information has changed more in the last 10 years than since the invention of the printing press, but our manner of reporting to clients has changed very little. Often the reports are not read properly or fully understood by clients, or dismissed as 'paperwork', or issues are pointed out too late in the transaction.

This live broadcast will look at how to report to your clients on the key issues in an effective and understandable way. This will lead to better informed clients, and fewer complaints. It is suitable for both residential and commercial property practitioners and applies to all sizes of firms.

What you will learn

• How to give clear understandable reports that give clients a way of understanding, managing or accepting risk
• Understanding your client's objectives
• Your professional obligations
• 'Plain English' communication tips
• Delivering key information & executive summaries in an appropriate way
• How can you make the 'standard report' more client friendly and understandable?
• Alternatives to the 'standard report' - format, structure, traffic lights
• Pre-prepared explanatory guides for common issues
• Identifying issues, but suggesting solutions or work-arounds
• Working through the issues - enquiries, searches, title, surveys, physical features - key points to look out for
• The Risk-Impact matrix
• Not all risks are the same
• Some things are best fixed or investigated now
• Some things are best just insured
• Some are 'deal busters'
• Your new obligations under the Insurance Directive
• Title insurance - a financial hedge only, the problem is still there..
• Commonly occurring problems
• Boundary discrepancies - general boundaries and the vagaries of the LR red line. Importance of site visits and the physical world
• Restrictive covenants - steps for analysis
• Easements and reservations
• Environmental issues
• Your new obligations re. climate change
• Highways issues on development sites
• The 'I don't need searches done' client

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.