An Introduction to CQS Compliance for Conveyancing Support Staff

Introduction

Recent changes to the CQS standard brought about a new onsite assessment regime which accredited firms will be subject to as part of demonstrating their compliance with the CQS Scheme Rules.

A key requirement of the CQS Scheme is that practices must have a training policy which must include ensuring that relevant members of staff are aware of the Core Practice Management Standards and the ways in which the practice complies.

The onsite assessment process will ascertain if practices are meeting the training requirements by way of the assessor conducting interviews and by reviewing documentary evidence of training undertaken.

An invaluable support to fee earners will be for support staff to be aware of the requirements of the Core Practice Management Standard so they can play their part in assisting with compliance with the CQS standard.

The presenter, Tracy Thompson, who is appointed CQS Lead Assessor, will provide an overview of the requirements of the CQS Scheme and how support staff can help the firm meet their obligations.

What You Will Learn

This live and interactive session will cover the following:

• The format of the onsite assessment
• Key requirements of the Core Practice Management Standard (CPMS)
• Ensuring the policies and procedures of CQS are being followed within your practice and how you can support fee earners in demonstrating compliance
• Key areas of The Law Society Conveyancing Protocol (2019 Edition)

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.