Webinar Subscription Terms and Conditions

Definitions & Agreement: MBL Webinar Subscriptions (‘the Subscription’) are governed by these terms and conditions. By booking the Subscription and by using your Access Details you agree to be bound by the same. In these terms and conditions references to ‘you’ and ‘your’ means the people within your organisation. General: The Subscription is an annual (365 day) subscription for business users. It provides access to upcoming and on-demand webinars for all employees, partners, directors and other members of staff within one organisation (sole trader, partnership, LLP or limited company) operating under the same domain name. Virtual Classroom Learn Live broadcasts and session recordings are excluded from the Subscription. Subscription Fee: The amount of the fee payable is determined by reference to the number of employees (including directors, partners and other members of staff) within your organisation at the date of the Subscription booking. Introductory pricing may be offered at our discretion. It provides unlimited usage. Payment of the fee may be made annually in advance (‘Annual Fee’) or by 12 equal monthly instalments (‘Monthly Instalment Fee’). Renewals: Prior to the expiry of the Subscription we will advise you of the renewal fee payable which is determined by usage in your current subscription period and/or the prevailing fee at the time of renewal by reference to the number of employees. Booking Authority: Unless we have actual knowledge of organisational booking restrictions and/or suspect dishonesty or bad faith the individual or individuals booking the Subscription will be deemed to have actual, ostensible or apparent authority on behalf of your organisation. Payment: For SmartPlan holders choosing to pay annually in advance you must have sufficient credits available and the Annual Fee will be deducted from your SmartPlan. For SmartPlan holders choosing to pay by 12 equal monthly instalments the Monthly Instalment Fee will be deducted from your SmartPlan. Where insufficient credits are available for one or more monthly instalments your SmartPlan balance will be increased automatically by the amount of the Monthly Instalment Fee and we will send you an invoice(s) which is payable within 30 days from the date of each invoice. For Non SmartPlan holders choosing to pay annually in advance we will send you an invoice for the Annual Fee which is payable within 30 days from the date of the invoice. For Non SmartPlan holders choosing to pay by 12 equal monthly instalments we will send you an invoice for each Monthly Instalment Fee which is payable within 30 days from the date of each invoice. Activation: For SmartPlan holders we will send you an email containing your Access Details once your booking has been processed. For Non SmartPlan holders we will send you an email containing your Access Details once payment of the Annual Fee or the first Monthly Instalment fee, whichever is applicable, has been received. Mis-Use of Your Access Details: The Subscription may be terminated if you or anyone else within your organisation provides these details to third parties without the prior written consent of MBL. Copyright: Copyright and all intellectual property rights in the webinar programmes, materials, logos, graphics and associated website is vested in MBL and/or our presenters and no part may be copied or reproduced in any way without the prior written consent of MBL. Suspension of Service: If within 14 days of a written demand you fail to pay one or more Monthly Instalment Fee which is overdue for payment your Subscription will be suspended and access terminated. Fair Use: Due to the unlimited nature of the Subscription MBL operates a fair usage policy. If MBL deems your usage to be excessive and unfair such that it affects overall service provision of the Subscription and/or other users we reserve the right to suspend your Subscription pending resolution of the issue with you. In extreme cases we reserve the right to cancel your Subscription in its entirety. In the event of cancellation and provided always that the Annual Fee has been paid in full we will refund the Annual Fee divided by 12 and multiplied by the number of months remaining under the Subscription. Technical: It is your responsibility to ensure that our technology is compatible with your systems. MBL is not liable or responsible for any technical issues which may arise as a result of your failure to ensure compatibility as above. Due to its inherent nature you acknowledge that MBL is not liable or responsible for and delay, disruption or disturbance in the operation of the internet. Similarly you acknowledge that 24 hour access to the website may be interrupted due to telecommunications failures which are beyond the control of MBL and/or downtime for repairs, maintenance and upgrading. Technical Support: Email and telephone support is available between the hours of 9.00am and 5.30pm, Monday to Friday (excluding public holidays) and we will respond to requests as soon as reasonably practicable. Disclaimer: The Subscription and all supporting materials are prepared solely for training purposes and are not a substitute for legal advice. Presenters, authors and MBL will not accept responsibility for loss howsoever occasioned to any person or persons arising from any reliance; including reliance on any content for the purposes of giving advice to third parties. Nothing in these terms and conditions shall limit or affect any loss or damage for death or personal injury as a result of MBL’s negligence. A person who is not a party to this agreement shall have no rights under the Contract (Rights of Third Parties) Act 1999 to enforce any of its terms. These conditions shall be subject to English law and any dispute and/or difference shall be determined by proceedings in the English courts.